It’s important to understand that people’s home lives are much different now than they were several months ago. Consider setting up an online community to give participants flexibility to respond whenever they have a break in their day. Think about unmoderated videos vs. live interviews to allow participants to record when it’s convenient for them. 

Understand that people can get distracted by a variety of things in their home, so don’t require the research be completed all at once. And, if you’re including a live video interview, use shorter 20 to 30-minute interviews when possible.