One of the great things about qual is that you have quotes, videos, images, and a way to re-contact people to ask follow-up questions. You can leverage those to get more accurate in-context information, to tell a story and get buy-in.
Monika Rogers is the CEO and Co-founder of Digsite. She has more than 20 years of marketing, innovation and market research experience, including positions at General Mills, Pillsbury and the A.C. Nielsen Center for Marketing Research at the University of Wisconsin-Madison.